General Policy

Measuring Beneficiary Satisfaction Mechanism: 

  • By the end of the training program 

  • For both trainers and trainees. 

  • Through a questionnaire. 

  • Questionnaire will include program objectives, trainer’s performance, the topic, training material, preparation, training environment, and training level) 

Measuring Beneficiary Satisfaction Mechanism Sample: 

Filing a Complaint Procedure: 

  • MENA training 

  • info@mena.edu.sa 

  • 920022962 

National Center for Virtual Learning/E-Learning: 

  • 920015991 

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